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We believe in assessing performance at all steps of the laboratory testing cycle. At LifeCare Medical Centre, we believe in assessing performance at all steps of the laboratory testing cycle including pre-analytical, analytical and post analytical phase to ensure excellence in medical care outcome. Quality control is an integral part of Life care Medical Centre’s philosophy wherein continuous evaluation of processes and techniques is done to detect, reduce and correct deficiencies in the entire analytical process. To support our philosophy, we are following a comprehensive Quality System called 12 Quality System Essentials

 

12 Quality System Essentials

 

The policies, processes, and procedures associated with these quality system essentials are applied to all operations in the workflow path. Quality management focuses on continuous quality improvement as measured by customer satisfaction.

 

Operating within a Quality System enhances our ability to meet and exceed the requirements of accreditation agencies and facilitates service satisfaction for our clients. We also have defined processes for planning and evaluating the effectiveness and efficiency of our Quality System through scheduled internal audits, quality performance monitoring and leadership reviews.

 

Quality System Essentials

 

Achieving, maintaining and improving accuracy, timelines and reliability are some major challenges for laboratory medicine today. It can be achieved only through a sound management of quality in lab medicine and testing.

 

32 of our Laboratories, including 6 Reference Laboratories have been accredited by NABL in accordance with ISO 15189:2007. Our 3 labs have been accredited by CAP whereas 6 have received the ISO 9001:2008 certification from the International Certification Services Pvt. Ltd.

 

Structure

Process

Outcome

Organization Structure
Mission
Leadership Review
Resources

Purchasing and Inventory
Critical Materials and Services
Qualification of Suppliers
Maintenance of Inventory
Market Recall

Event Management
Detection, Documentation and Investigation Categorization and Analysis

Facilities and Safety
Safety Programs

Equipment
Selection and Acquisition
Installation Qualification
Operations and Calibration
Maintenance and Repairs

Assessment
Quality Indicators
Internal Assessments
External Assessments
Proficiency Testing
Quality Reporting

Personnel
Job Qualifications
Job Description
Orientation and Training
Orientation and Training
Competency
Continuing Education

Process Control
Validation
Process Monitoring
Quality Control
Change Control

Service and Satisfaction Surveys
Customer Comments
Consultation
Needs Assessments

 

Documents and Records
Document Creation
Change Control
Annual Review
Numbering and Master
Index
Record Quality and Review
Retention, Storage and Retrieval

Process Improvement
Opportunities for Improvement
Quality Management Tools

 

Information Management
Training and Reference
Guides
Software
Interface Testing

 

 

 

 

"Our Moto is to serve the people.LifeCare Medical center is totally service related Diagnosis Medical center.we  care for you..."